Project Overview

A much-needed service call job with Pronto remote programming, AV calibration, verification/repairs to the home theater and multiple displays throughout the home. This was a first time contact on this client’s existing system by Theater Design Northwest. The original call was to program a Pronto remote as we are the certified Pronto installer in the area. To quote the client, “We had 5 TVs put in this home and none of them work right!” A closer inspection revealed a premium high end theater with a non-working sub, no tweeter in the center channel and a great Panasonic Plasma that was displaying BluRay at a lo-res 480i. This great system had never been set up right, let alone calibrated. All of the problems were setup related with no blown equipment which was good.

Job Photos


Key Components


  • Denon
  • Panasonic
  • Monster Cable
  • Polk Audio
  • Philips Pronto
  • Nintendo Wii
  • PS3
  • Apple TV
  • Mini Mac
  • Samsung
  • Lutron
  • Niles


After the calibration/verification and doing some good programming on their Pronto TSU 9600 their dedicated theater looks right, sounds great and everyone in the family can now use it easily without having to get Dad to reset everything all the time.